Nyanga residents woke up to a new phase in their suburb’s development this morning with the opening of Ndwamba Market – an upgraded spaza store offering convenience on their doorstep and jobs and opportunities for locals.

Nyanga businesswoman Khosi Liwani joined the Western Cape family of independent store owners taking part in Pick n Pay’s innovative spaza modernisation programme, which combines cutting-edge systems and retailing techniques with the traditional format to create a unique township shopping experience.

Liwani’s expanded staff complement have received expert training in IT systems, customer service, hygiene and more traditional retailing skills like baking and butchery that open fresh opportunities for each of them.

Following the successful opening of Nozinga’s Market in Gugulethu in October, which marked the expansion of the programme to the Western Cape from Gauteng, Ndwamba Market was launched in Nyanga with a crowd of residents queuing to become its first customers.

Pick n Pay and its partners in the programme upgrade spaza stores to meet the needs of customers and communities, helping to grow a new generation of modern retail entrepreneurs.

Liwani took over Ndwamba when her father died in 1995, when she was just 21, and is excited to take her business to a whole new level.

“We were thinking of how to expand when Pick n Pay approached us, and this is the fulfilment of a dream. We’ll be the only branded supermarket in Nyanga,” she says.

The opening of Ndwamba is part of phase two of the spaza modernisation programme, following the highly successful pilot phase in Gauteng last year.

Owners of converted stores in Gauteng have performed well and their customers have benefited from a significantly expanded range of quality products at competitive prices, close to where they live.

It is a collaborative effort between Pick n Pay, the Old Mutual Foundation, Masisizane Fund, Brimstone, the Western Cape Department of Economic Development and Tourism and the City of Cape Town.

Pick n Pay has worked with its suppliers to kit out Ndwamba with new refrigeration and IT systems and it will stock more than 1 000 lines of edible and non-edible groceries, fresh produce and perishables. Services like money transfer, ticketing, airtime and data, bill payments, lottery tickets and prepaid electricity add to the convenience.

Pick n Pay deputy CEO Richard van Rensburg says: “This programme is proof that there is space for both large and small retailers in the modern economy and shows we can work together to unlock exciting new opportunities.

“We started out in Gauteng in a partnership with the provincial government as part of its township renewal programme and the response of residents there has been fantastic. We’re delighted to bring this model to the Western Cape, where we’re getting the full support of the provincial and city authorities.”

Alan Winde, Western Cape Minister of Economic Opportunities, said he would like to see more of the public-private collaboration that made the programme possible.

“This project is a great example of the kind of difference we can make when we work together. Through this partnership, we’re supporting entrepreneurs to grow the economy and add jobs in their communities.”

Liwani says she is “excited about the new-look store, and the benefits it will bring to those who live in Nyanga”.

“We are also going to be employing people from Nyanga in the store, so it’s a win-win situation,” she says.

ENDS

www.picknpay.co.za

Issued by Corporate Image on behalf of Pick n Pay


Notes to editors

  • The spaza conversion programme was piloted in 2016 in partnership with the Gauteng Department of Economic Development. Seven stores are now open in Gauteng.
  • The target for Phase 2 of the programme is 8 stores in Gauteng and 3 in Cape Town.
  • The store owners remain fully independent and can source products other than those offered by Pick n Pay. Pick n Pay sets minimum standards of operation, range, and pricing to ensure the model is successful.
  • Extensive mentorship is provided by Pick n Pay, as well as training which comprises both in-store and classroom training. This includes store systems and point of sale (including banking and cash management), finance management, customer service and entrepreneurial development.