SERVICES
CRISIS AND ISSUES MANAGEMENT
These include the retail industry meat issue in 2013, the Listeriosis crisis for multiple clients in late 2018 early 2019 and the Coronavirus pandemic across most clients – anticipating developments to get ahead of the curve and maintaining a steady rhythm of communications to stakeholders, enabling business continuity, providing reassurance, and managing disruption.
We have also handled countless strikes, industrial action generally, boycotts, intimidation of employees, negative Competition Commission findings and fines, and product withdrawals.
We work with our clients to identify and assess existing crisis materials and plans, including business continuity, operational risk, communications/reputational risk plans – looking diagnostically at all aspects of preparedness which includes a SWAT analysis of the company’s risks, stakeholder alignment, capacity to handle a crisis and digital taxonomy.